Contract CIO Services
- Executive leadership and internal IT customers had lost confidence in IT operations ability to deliver services
- IT operations costs were above budget, islands of information proliferated within IT placing the organization at risk, and weak disaster recover capabilities threatened its long term viability
Digitaris' CEO, David Ebaugh, was engaged as Chief Information Officer (CIO) for EdGate during a period of transition from a diverse educational products company to a leading Web-based provider of integrated SaaS educational solutions and services resulting in a merger with Edmin.com. Managed all IT operations, data center operations and developer team resources involving multiple teams in California, Washington, Texas and India, while providing strategic technology direction to senior management.
- Reduced internal project delivery timelines by over 80% and average response times to hours instead of days
- Reduced monthly data center operations costs 37%, eliminated IT budget overages, and implemented disaster recovery and business continuity capabilities