IT Assessment & Transformation Services
Digitaris has helped numerous organizations identify the current state of their IT operations as well as define strategic directives to improve systems and service efficiency and effectiveness, increase compliance, sharpen governance and augment staff resources and skills.
Depending on the scope of the IT assessment we review the following areas:
- Hardware Systems
- Software Systems
- Network Infrastructure
- Telecom
- Security - Physical, Application, Network
- IT Staff
- Network Management and Software Development Practices
- Standards Compliance & Governance (CobiT®, ITIL, CMMI, HIPAA, Sarbanes–Oxley, et al.)
- Customer Care/Service Level Agreements
- Business Continuity
- Disaster Recovery
We welcome the opportunity to discuss your IT Assessment needs and how we may serve you to meet those needs and deliver solutions that exceed your expectations.
Let us introduce you to a few of our IT Assessment projects:
Edgate, LLP
Digitaris was engaged to provide interim CIO services and as part of the engagement we performed a limited-scope IT assessment to help define and validate the IT posture of the company and enhance its value in anticipation of a merger transaction.
Assessment Focus
- Hardware Systems
- Software Systems
- Network Infrastructure - Hosted and In-house
- Security - Physical, Application, Network
- IT Staff
- Network Management and Software Development Practices
- Customer Care/Service Level Agreements
- Business Continuity
National Health Administrators, Inc.
NHA requested an IT assessment as part of its strategic focus on developing industry-leading insurance products and services focused on Long Term Care and Critical Care insurance. Digitaris helped NHA identify weaknesses and provided specific guidance to harden its security posture and strengthen its software development practices, including a comprehensive disaster recovery and business continuity plan.
Assessment Focus
- Hardware Systems
- Software Systems
- Network Infrastructure
- Telecom
- Security - Physical, Application, Network
- IT Staff
- Network Management and Software Development Practices
- Standards Compliance & Governance (CMMI, HIPAA, GLB)
- Customer Care/Service Level Agreements
- Business Continuity
- Disaster Recovery
SBC DataComm
SBC DataComm, a $2B subsidiary of SBC Communications (now AT&T), engaged Digitaris to help in its operations transformation as part of its merger with Ameritech. Digitaris assisted with the assessment of SBC DataComm's customer care operations and Network Operations Centers associated with mission-critical applications developed by Digitaris or for which Digitaris addressed system integration needs.
Assessment Focus
- Software Systems
- Network Infrastructure
- Customer Care/Service Level Agreements